For medical billing companies and practice offices around Charlotte
If someone in your office keys PDFs, faxes and scanned forms into a spreadsheet or your practice system by hand, I build the program that does the typing. Your people check it and keep the judgment calls.
The paperwork
The claims work needs a trained person. The typing that feeds it doesn't, but it lands on that same trained person anyway, every day.
Explanations of benefits and remittance PDFs
The posting spreadsheet or your practice management system
New patient intake packets, insurance cards and referral faxes
Patient details in your system
Denial letters and records requests
A tracking sheet someone updates by hand
None of it is hard. It's slow, it never stops coming, and one wrong digit can post a payment to the wrong claim.
What I build
Three examples. Yours gets built around your forms and your system.
The program reads each EOB or remittance PDF and fills the sheet your team already uses: account, claim, date of service, billed, allowed, paid and adjustment. It checks each document's lines against its printed total, and the ones that don't match go to a person first.
Scanned intake forms and insurance cards come out as one row per patient: name, date of birth, payer, member ID and group number. Your front desk checks the row against the scan instead of typing from scratch. I build it to mark handwriting for a person.
Drop denial letters and records requests into a folder and they land on one list with the claim, the reason and the date due, instead of living in someone's inbox.
Proof and who you'd work with
A workers' comp medical bill review company hired me because someone on their team keyed invoice PDFs into an Excel sheet by hand, every week. I built a program that reads the PDFs and builds that sheet in the layout they already used. I had a first working version on their own invoices in about a day. The version they use now checks each invoice's line items against its printed total, and a person reviews the ones that don't match.
Bill review is close to your work: medical bills and totals that have to be right.
I don't name that client here.
I build these programs myself, and you deal with me the whole way. I'm based in Charlotte and glad to come to your office.
I also run Alfred, my own platform for websites and booking. Clients include Outer Realm Comics and Carolina Cuts, a Charlotte barbershop.
How working with me goes
Tell me which paperwork eats the most hours. We'll know fast if it's worth a closer look.
Show me a real week of EOBs, forms or letters and where they get typed. You get a written quote before any paid work starts.
It runs side by side with the old way until your team trusts it.
A new form or a new way of working. You deal with me for all of it.
FAQ
No, and I won't imply otherwise. I don't hold a SOC 2 report either. Before any patient file changes hands, we agree in writing on what the program keeps, where it runs and who sees it. If you need a business associate agreement, raise it on the first call. No patient files move until that's settled.
Yes, and that's where I'd start: copies with names and numbers blacked out, or made-up samples in the same layout. I build faster with AI tools, and sample files may go through them, so we decide together what's safe to share.
To start, it fills the spreadsheet your team already uses, so your system doesn't change. Whether it can go further depends on the system, and I'll tell you plainly once I've seen it.
Sometimes it will. Scans are messy. That's why it's built to check totals and hand a person what doesn't add up, and why it runs next to your current process until your team trusts it.
Other kinds of offices
Josh Bertrand
Founder, Alfred Sites · Custom programs and AI · Workflow Advisor
Fifteen minutes is enough to know. If it isn't worth building, I'll tell you.
Rather talk now? Call or text (315) 807-3292