Josh Bertrand, founder of Alfred

Josh Bertrand

  • Founder, Alfred Sites
  • Custom programs and AI
  • Workflow Advisor

Charlotte, NC

Josh Bertrand

  • Founder, Alfred Sites
  • Custom programs and AI
  • Workflow Advisor

I build custom programs and AI for your business. You deal with me personally.

I bring Alfred with me: websites, booking, ordering and phone answering. Then I build what your business needs.

Josh Bertrand, founder of Alfred
Josh Bertrand · Charlotte, NC

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Josh Bertrand, founder of Alfred

Josh Bertrand

  • Founder, Alfred Sites
  • Custom programs and AI
  • Workflow Advisor

Charlotte, NC

  • Founder, Alfred Sites
  • Custom programs and AI
  • Workflow Advisor

I build custom programs and AI for businesses, and you deal with me personally.

Here's the fastest way to reach me.

See the screens See what I build
Josh Bertrand, founder of Alfred
Josh Bertrand · Charlotte, NC

Showroom

Walk through the screens before you hire me.

Pick your kind of business and click through the exact screens I would set up for you: your website, booking or ordering, the counter register and the kitchen screen, phones and texts, rewards, and custom programs. Every business in it is made up, and nothing you type there is saved or sent.

Three screens from the showroom: a counter register, a salon website, and a phone answering a call

Real screens from the showroom: the counter register, a salon site, and a call being answered. Open it to click through them.

That is the real counter register, running right here. Open the showroom to click through the rest.

  1. Pick your business.

    Four rooms today: restaurants and takeout, salons and barbers, offices, and one for you personally.

  2. Click through the stops.

    Each stop opens a real working sample. Every screen says plainly whether it works today, needs setting up with you, or gets built for you.

  3. Bring your list to the call.

    Add what you want as you go, then book a free 15-minute call and we talk through the ones that fit.

What I build

What do you need help with?

Pick the one that sounds like you. Not sure? Bring it to the call anyway.

Founder, Alfred Sites

Your business online

For shops, restaurants, salons, barbers and trades.

Your website, booking and phones, built on Alfred, the platform I built, and set up with you. You deal with me, not a help desk.

What I can set up

  • A custom website on your own domain, or your current site rebuilt the same but better
  • Online booking for your services and hours
  • Online ordering for pickup
  • An online store, paid to your own Stripe account
  • Point of sale and rewards
  • Phone answering and texting, set up and tested with you

Tell me what's eating your week, and I'll tell you what I'd set up first.

Custom programs and AI

Your own AI assistant

For busy owners and executives.

An AI assistant set up around your real week. It answers the calls you choose on its own line and tells you who called and why.

How I set it up

  • It tells callers it's an AI assistant, that the call is recorded and transcribed, and how to reach you directly
  • It gets only the access it needs
  • Nothing is sent, deleted or paid without your OK
  • You test-call it with me before you rely on it

Want help with your schedule or your routines too? We plan that together as a custom build.

I'll walk you through how it would work for your week.

Workflow Advisor

Your company's workflows

For offices and teams with paperwork.

If someone on your team retypes paperwork every week, I build the program that takes it off their plate. Once we agree on scope, I sit with you and the people doing the work.

The kind of work I take on

  • Paperwork turned into the spreadsheet your team already builds by hand
  • Two systems that should agree, checked against each other
  • Checks before money moves
  • Missing paperwork you chase by email, kept on one running list
  • The report someone rebuilds every week

Examples, not a list of past projects. Every business runs a little differently, so we start with how yours works.

Bring the task that eats the most hours. I'll tell you plainly whether and how I'd build it.

Custom programs and AI

I use AI to build fast. I'm careful about where AI belongs.

I work with AI every day, and I build with it myself. You get a straight answer about where it helps your business and where it doesn't.

Where I use AI

  • Answering the calls you choose
  • Summing up who called and why
  • First drafts you approve before anything goes out
  • Building your programs faster

Where nothing gets guessed

  • Totals and payments
  • Anything that touches your money gets checked, not guessed
  • Anything a tool isn't sure about goes to a person with a note
  • It flags instead of guessing. When a tool isn't sure, it leaves a note and lets a person decide.
  • Tested before you see it. I build the tricky cases myself and run them first.
  • Side by side until you trust it. The old way keeps running next to the new one until your team has watched the fix work.

Proof

Things I've built, not things I promise.

I built and run the Alfred platform myself.

Websites, online booking, ordering, payments and phone answering, on the platform I built. I run it with error alerts, offsite backups and my own security checks. The person who built it is the person who keeps it running.

An AI phone agent, tested live by phone.

On a real business line, it answered with that business's own hours and details. Every phone setup is tested with you before your customers reach it.

A custom store on a client's own domain: Outer Realm Comics.

I built the site for Outer Realm Comics and moved it onto their own domain, with a store whose instant digital downloads are paid straight into their own Stripe account, one title offered in four languages, and motion comic trailers.

outerrealmcomics.com

How it works

It starts with a free 15-minute call.

  1. A free 15-minute call.

    You tell me where the hours seem to go. I ask questions. By the end, we'll both know whether a closer look makes sense.

  2. Get a written quote made for you.

    Before any paid work starts, you'll know exactly what it covers and what it costs.

  3. I sit with you and the people doing the work, then build it.

    Once you say yes to the quote, I learn how the work runs today and build around it.

  4. We test it together before you rely on it.

    After that, you keep dealing with me.

Pricing

A real quote for your real scope.

Every Alfred project is priced for your business after a short call. No plans to pick and no checkout. Before any paid work starts, you'll know exactly what it covers and what it costs.

The 15-minute call is free.

Got a link saying your website is ready?

Start here, and I'll set up a short call about your business.

My site is already built
Josh Bertrand, founder of Alfred

Who you'd be working with

I'm Josh. I'm the one doing the work.

Founder, Alfred Sites · Custom programs and AI · Workflow Advisor

I'm from Syracuse, New York, the oldest of five. I played college football, then spent years in the casino industry, where the job was reading people and taking care of them under pressure. I still work that way: I listen to the people doing the work before I touch anything.

I taught myself to build software. Then I built Alfred, my own platform, and I still run it myself.

I'm based in Charlotte, North Carolina. I work in person around Charlotte and remotely anywhere. If someone you trust pointed you here, the easiest next step is a free 15-minute call.

  • Based in Charlotte, NC
  • From Syracuse, NY
  • In person or remote
  • I build it myself
Work with Josh

FAQ

What people usually ask first

Will I really deal with you?

Yes. I'm the one doing the work. You reach me by call, text or email.

What is Alfred?

Alfred is the platform I built and run myself. It powers the websites, booking, ordering, point of sale, rewards, phones and texts I set up for clients. When you work with me, Alfred comes with me.

What happens on the free 15-minute call?

You tell me where the hours seem to go, and I ask questions. By the end we'll both know whether a closer look makes sense. If I'm not the right fit, I'll tell you.

How is this priced?

Every Alfred project is priced for your business after a short call. No plans to pick and no checkout. The 15-minute call is free.

Is there AI in it?

Where it helps, yes. A phone assistant, call summaries and first drafts you approve use AI. Anything that touches your money is built so it doesn't guess. It checks the math and sets aside what doesn't add up for a person.

Will this change my team's jobs?

It takes the retyping and chasing off good people's plates so they can spend their time on the work that needs their judgment. Your team is who shows me where the time goes.

Do we have to change the software we use?

Not to start. I build around the systems, files and formats your team already uses.

How do you handle sensitive files?

Before I build, we agree on what the work needs to keep, where it lives and who can see it. Then I build to that.

Do you work outside Charlotte?

Yes. I work in person around Charlotte and remotely anywhere.

Josh Bertrand Founder, Alfred Sites · Custom programs and AI · Workflow Advisor

Tell me where the hours go.

If there's something worth fixing, I'll tell you. If there isn't, I'll tell you that too.

Rather send the details first? Request a quote